Administrative Assistant, Department of Neurosciences and Neurotherapeutics
Nancy is an administrative assistant working as part of the Department of Translational Neurosciences and Neurotherapeutics clinic with Dr. Santosh Kesari and Dr. Jose A. Carrillo. She provides patient care support to neuro-oncology patients and is responsible for appointment and imaging scheduling, obtaining health insurance authorizations, and acting as a patient/physician liaison for other patient needs and questions. She provides advanced professional, confidential and administrative clinical support to the department.
Nancy works with our patients providing written and verbal instructions for any tests/imaging requiring special preparation that may be required before their appointment or follow up visit. She assists with pre-screening of medical records and imaging studies, appointment scheduling, securing authorization, and coordination of medical treatment scheduling. It is a priority of our clinical administrative assistants to help patients and their families feel informed and secure throughout their course of treatment. She is fluent in Spanish.